Shipping Policy

SHIPPING POLICY FOR WICKED SAFETY E-COMMERCE STORE

Thank you for choosing Wicked Safety as your trusted source for Personal Protective Equipment (PPE). This Shipping Policy outlines the details and guidelines regarding shipping and delivery of products purchased from our e-commerce store. Please read this policy carefully before placing your order.

Order Processing:

We strive to process and ship orders promptly. Orders are typically processed within [insert timeframe] from the date of purchase, excluding weekends and holidays.
Please note that order processing times may vary during peak seasons or promotional periods. We appreciate your patience during such times.

Shipping Methods:
We offer various shipping options, including standard shipping, express shipping, and expedited shipping, depending on your location and the products selected. The available shipping methods will be displayed during the checkout process.
Shipping costs and estimated delivery times will be provided for each shipping method. Please note that delivery times are estimates and may vary based on factors beyond our control, such as carrier delays or customs procedures.

Shipping Destinations:
We currently offer shipping within the United States of America. For specific shipping availability to your location, please refer to the information provided during the checkout process.
Please note that some products may have shipping restrictions or require additional documentation for international shipments. It is your responsibility to ensure that the products you order comply with the regulations of your country or region.

Tracking and Delivery:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your shipment on the carrier’s website.
We work with reputable shipping carriers to ensure reliable and timely delivery of your order. However, please understand that we cannot guarantee delivery times or be held responsible for any delays caused by the carrier or factors beyond our control. If you encounter any issues with tracking or delivery, please contact our customer support team, and we will assist you in resolving the matter to the best of our ability.

Shipping Address:
Please ensure that you provide an accurate and complete shipping address during the checkout process. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by you.
If you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not always be possible, particularly if your order has already been shipped.

Customs and Duties:
International orders will only be accepted on a per diem basis and must contact sales@wickedsafety.com prior to placing an order. For international orders, please note that additional customs fees, duties, or taxes may be imposed by your country’s customs authority. These charges are beyond our control and are the responsibility of the recipient. Customs policies vary widely from country to country, and we recommend contacting your local customs office for more information before placing an international order. Please be aware that customs inspections and clearance procedures may cause additional delays in delivery.

Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.
Please note that claims for lost or damaged shipments must be reported within [insert timeframe] from the delivery date. Failure to report within this timeframe may limit our ability to assist you.

Order Tracking:
If you have any questions or concerns regarding the tracking of your order, please contact our customer support team. We will provide you with the necessary information and assistance to track your shipment.

We strive to provide a seamless and reliable shipping experience for our customers. If you have any further questions or need assistance with your shipment, please do not hesitate to contact our customer support team at Sales@WickedSafety.com By placing an order with Wicked Safety, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy.